Effective Date: July 22, 2025
Website: fasthandyelectric.com
1. Introduction
At Fast Handy Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [fasthandyelectric.com] or engage with our services, including SMS communications.
By using our site or services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, physical address.
- Usage Data: Browser type, device type, IP address, referring website, time and date of visit.
- Communication Data: Any messages or inquiries you send through our forms or SMS.
3. How We Use Your Information
We use the collected information to:
- Provide and manage our electrical services
- Respond to inquiries and provide quotes
- Send updates or reminders (e.g., service appointments)
- Improve our website and services
- Send SMS/text messages with service confirmations, scheduling updates, and promotional offers (with your consent)
4. SMS Communication Policy
A2P 10DLC Compliance
Fast Handy Electric uses Application-to-Person (A2P) messaging for SMS communications via trusted platforms like Twilio. In accordance with A2P 10DLC regulations:
- Consent: By providing your phone number through our forms or requesting service, you consent to receive SMS communications from us. You may receive service updates, confirmations, or limited promotional offers.
- Message Frequency: Message frequency varies depending on service activity and interactions.
- Opt-Out: You may opt out at any time by replying “STOP” to any message. You will no longer receive SMS from us.
- Help: You can reply “HELP” at any time to receive support or contact information.
- Privacy: We do not share or sell your phone number with third parties for marketing purposes. SMS data is used solely for customer service and communications.
5. How We Share Your Information
We do not sell your personal data. We may share information with trusted third-party providers only when necessary for:
- Service fulfillment (e.g., scheduling)
- Website hosting and analytics
- SMS delivery platforms (e.g., Twilio)
All third parties are obligated to maintain the confidentiality and security of your data.
6. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to service or legal requirements)
- Withdraw consent for SMS or marketing communications
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update this policy. Changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to opt out of communications, contact us at:
Fast Handy Electric
Email: support@fasthandyelectric.com
Phone: 1-888-481-3335
Website: https://fasthandyelectric.com
